Privacy policy

 techNbuddy

Last Updated: September 23, 2025

techNbuddy (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”). By downloading or using techNbuddy, you agree to the practices described in this policy.

 Information We Collect

We collect the following types of information when you use techNbuddy:

a. Personal Information

  • Name, email address, phone number, and profile details (such as education, skills, languages, and interests) that you choose to provide.

  • Payment information (processed securely through Google Play or App Store) when you make in-app purchases.

b. Usage Data

  • Device information (such as model, operating system, app version).

  • Log data including your interactions with features, pages, and settings.

c. Communication Data

  • Audio and video content during Agora-powered video calls (we do not store or record calls, but data may be transmitted through third-party services to enable real-time communication).

  • Text, image, and video content you upload or share within the App.

d. Security & Safety Data

  • We use automated tools to analyze text, images, and videos to detect and prevent fraud, abusive, or harmful content.

 How We Use Your Information

We use your data to:

  • Provide and improve app features, including networking, profiles, and video calls.

  • Process in-app purchases and manage your subscriptions.

  • Match users with similar skills, goals, or interests.

  • Detects and prevents fraud, abuse, or content violations.

  • Send updates, notifications, and support responses.

Sharing of Information

We do not sell your personal data. We may share information only in these cases:

  • Service Providers: With trusted third parties like Agora (for video calls) and payment processors (Google/Apple) to deliver app services.

  • Legal Requirements: If required by law, regulation, or government request.

  • Safety & Security: To protect users from fraud, abuse, or threats.

4. Your Privacy Choices

  • Profile Visibility: You control how your profile appears and who can view your details.

  • Account Settings: You can update or delete your information at any time.

  • Opt-Out: You may disable notifications through your device settings.

 Data Retention

We keep your data only as long as necessary to provide services or meet legal obligations. When you delete your account, we remove or anonymize your data, except where retention is required by law.

Security

We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

 Children’s Privacy

techNbuddy is intended for users aged 15 and above. We do not knowingly collect personal data from children under 15. If we become aware of such data, we will delete it immediately.

 Third-Party Services

The App relies on third-party services to deliver certain features. These services may collect and process your information in accordance with their own privacy policies:

  • Agora – for real-time audio/video calls.

  • Google Play / Apple App Store – for in-app purchases and subscriptions.

  • SiteEngineAI – for automated text/content analysis to detect fraud, abuse, or harmful material.

  • Amazon Rekognition – for image and video analysis, including detection of inappropriate or fraudulent content.

We encourage you to review the privacy policies of these providers to understand how your data may be used.

 Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted to this page and become effective immediately upon posting. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your data.

 Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
 📧 support@techNbuddy.com
 🌐 www.techNbuddy.com